Last Updated: 1 March 2026

Introduction

Vedatricks Technologies Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us through any channel including WhatsApp Business.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Fill out a contact form
• Subscribe to our newsletter
• Request a quote or consultation
• Communicate with us via email, phone, or WhatsApp

This information may include:

• Name and contact information (email address, phone number, company name)
• Business requirements and project details
• Payment information (processed securely through third-party payment processors)

WhatsApp Business Communications

When you communicate with us via WhatsApp Business, we may collect:

• Your phone number and WhatsApp profile name
• Message content, including text, images, and documents you share
• Date and time of messages
• Service inquiry details and project requirements shared in conversation

WhatsApp messages are end-to-end encrypted by WhatsApp. We store conversation records in our internal systems solely for the purpose of providing you with our services, responding to your inquiries, and improving customer support. We do not share your WhatsApp conversation data with third parties for marketing purposes.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages

How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries and provide customer support
• To send you updates, newsletters, and marketing communications (with your consent)
• To process transactions and send related information
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, payment processors)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: When you have given explicit consent to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits
• Access controls and authentication
• Regular backups

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at contact@vedatricks.com

WhatsApp Business Messaging Policy

Consent and Opt-In

We only send WhatsApp messages to individuals who have voluntarily provided their phone number and given explicit consent to receive communications from us. You opt in to WhatsApp Business messaging when you:

• Initiate a conversation with us on WhatsApp
• Provide your phone number through our website contact form or WhatsApp chat widget with consent to receive WhatsApp communications
• Request quotes, support, or project updates via WhatsApp

Types of Messages

We may send you the following types of messages via WhatsApp Business:

• Service Messages: Responses to your inquiries, project updates, support communications
• Transactional Messages: Invoices, payment confirmations, delivery notifications
• Promotional Messages: Special offers, new service announcements (only with your explicit opt-in consent)

Opt-Out

You can opt out of WhatsApp Business communications at any time by:

• Sending "STOP" to our WhatsApp number +918857860930
• Blocking our WhatsApp Business number on your device
• Emailing us at contact@vedatricks.com with the subject "WhatsApp Opt-Out"

Upon receiving your opt-out request, we will cease all WhatsApp communications within 24 hours, except where required for completing an ongoing service transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: contact@vedatricks.com
• Phone: +918857860930
• WhatsApp: +918857860930